Effective Date: September 14, 2024
1. Introduction
Welcome to Rory x Wren Creative Co(“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rorywrencreative.com. By using our Site, you agree to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, such as:
-Name
-Email address
-Phone number
-Payment information (e.g., credit card details): We use secure third-party payment processors to handle payment information. We do not store any credit card or sensitive financial data on our servers.
-Company name (if applicable)
-Any other information you provide through forms, inquiries, or communications
2.2 Non-Personal Information
We automatically collect non-personal information about your visit to our Site, including:
-IP address
-Browser type and version
-Operating system
-Referring website
-Pages viewed and time spent on the Site
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to track your activity on our Site and improve your user experience. Cookies are small data files stored on your device that help us understand how you interact with our Site. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
-To provide, maintain, and improve our services and Site
-To process transactions and manage orders
-To communicate with you regarding your inquiries, service updates, and promotional offers
-To personalize your experience and tailor content to your preferences
-To analyze usage trends and enhance Site functionality
-To comply with legal obligations and protect our rights and interests
If you do not wish to receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions in our emails or contacting us.
4. Disclosure of Information
4.1 General Disclosure
We may disclose your personal information in the following circumstances:
Legal Requirements: We may disclose your information if required by law or in response to a valid request from a government authority, legal process, or other legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will notify you of such changes and ensure that your information remains protected under the new entity.
Service Providers: We may disclose your information to third-party service providers who assist us in operating our Site, conducting our business, or servicing you, provided that these parties agree to keep your information confidential and use it only for the purposes for which it was disclosed.
Protecting Rights and Safety: We may disclose your information to enforce our terms of service, protect our rights, privacy, safety, or property, or that of others, including in connection with fraud detection, risk management, and to respond to emergency situations.
4.2 Anonymous and Aggregated Data
We may disclose anonymous, aggregated data that does not identify individuals for research, marketing, or analytical purposes. This information helps us understand usage patterns and improve our services.
4.3 User Consent
We may disclose your personal information if you have provided explicit consent to do so, including when you voluntarily share information through our Site or with our partners.
4.4 Third-Party Sites
Please be aware that our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
4.5 Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Use and Transfer of Your Information Out of the European Economic Area (EEA)
5.1 International Transfers
Your personal data may be transferred, stored, and processed outside the EEA. This could include countries with different data protection laws.
5.2 Safeguards
We use safeguards such as Standard Contractual Clauses to ensure your data remains protected during international transfers.
5.3 Data Protection
We implement measures to secure your data during these transfers and ensure it remains confidential and protected.
6. User Responsibility for Account Security
While we take steps to protect your personal data, you are responsible for maintaining the security of your account and devices. Please ensure your password is secure and avoid sharing account details with others.
7. General Data Protection Regulation (GDPR)
7.1 European Economic Area (EEA)
If you are located in the European Economic Area (EEA), you are entitled to specific rights under the GDPR, including the right to:
-Access your personal data
-Correct any inaccurate or incomplete information
-Request the deletion of your data
-Restrict the processing of your personal data
-Object to our processing of your information
-Receive your data in a portable format
To exercise any of these rights, please contact us at. We will respond to your request within 30 days in accordance with applicable data protection laws.
We collect and process your information only when there is a legal basis, such as your consent, the fulfillment of a contractual obligation, or our legitimate interests in providing services to you.
7.2 California Consumer Privacy Act (CCPA)
If you are a California resident, you are granted additional rights under the CCPA, including the right to:
-Request the deletion of your personal data
-Receive details about the categories of personal information we collect
-Opt out of the sale of your personal data (Note: We do not sell personal data)
To exercise any of these rights, please contact us at. We will respond to your request within 30 days in accordance with applicable data protection laws.
8. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we update or correct inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal requirements and contractual obligations.
Objection: Object to or restrict certain processing activities.
Data Portability: Request a copy of your data in a portable format.
To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.
9. Third-Party Providers
9.1 Third-Party Services
To enhance the functionality of our Site and provide a better user experience, Rory and Wren Creative Co. may use third-party services. These third-party providers assist us in various aspects of our operations, including website hosting, client management, and marketing.
9.2 Current Third-Party Providers
Our current third-party providers include:
-Showit: Website design and hosting platform.
-HoneyBook: Client management and invoicing software.
-Instagram: Social media platform for marketing and engagement.
-Pinterest: Social media platform for inspiration and content sharing.
-Facebook: Social media platform for business promotion and communication.
-Flodesk: Email marketing and communication platform.
-GoDaddy: Domain registration and hosting services.
9.3 Data Sharing and Security
When using these third-party services, we may share certain personal information to facilitate their functions, such as communication, marketing, and service delivery. We ensure that these providers adhere to strict security protocols and comply with relevant data protection regulations. However, we are not responsible for the privacy practices of these third-party services.
9.4 Third-Party Links
Our Site may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9.5 Changes to Third-Party Providers
We may update our list of third-party providers from time to time. Any changes will be reflected in this Privacy Policy. We recommend that you review this section periodically to stay informed about how your information is handled.
9.6 Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. This may include retaining your information to comply with legal obligations, resolve disputes, and enforce our agreements.
10. Children’s Privacy
Rory x Wren Creative Co. is committed to protecting the privacy of children and complies with the Children’s Online Privacy Protection Act (COPPA). Our Site is not intended for children under the age of 18, and we do not knowingly collect, use, or disclose personal information from individuals under the age of 18.
10.1 Age Restriction
By using our Site, you affirm that you are at least 18 years old. If we discover that we have collected personal information from a child under 18, we will take prompt action to delete such information from our records and cease any further collection or use of the child’s information.
10.2 Parental Consent
We do not seek or require parental consent to collect information from users, as we do not target our services to individuals under 18. If a parent or guardian believes that their child has provided us with personal information, they may contact us using the information provided below. We will work with the parent or guardian to delete the child’s information and address any concerns.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date revised. Your continued use of our Site after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Rory x Wren Creative Co
Email: designs@rorywrencreative.com